Shipping policy
Thank you for shopping with Chennai Diapers. We know how important fast diaper delivery is for your baby, so we aim to ship your orders as quickly as possible.
1. Order Processing Time
- All orders are processed within 1 to 2 business days.
- We process orders from Monday to Saturday.
- We do not ship orders on Sundays or national holidays.
- You will receive an email notification with tracking details once your order ships.
2. Shipping Rates and Estimates
We offer reliable shipping options across India. Rates are calculated at checkout based on your delivery location.
- Standard Shipping: Delivered within 3 to 5 business days.
- Express Shipping: Delivered within 1 to 2 business days.
- Free Shipping: Valid on all orders above a specific cart value (as displayed on our website header).
3. Order Tracking
- Your shipping confirmation email will include a tracking link.
- Tracking details may take up to 24 hours to update on the courier website.
4. Damaged or Missing Items
- If your package arrives damaged, please email us immediately at [Your Support Email].
- Include your order number and photos of the damaged packaging and product.
- We will review the issue and send a replacement right away.